Applicant complaints procedure

Applicant complaints procedure

At VIB, we always try to ensure that people are satisfied with the services we provide. Therefore, we attach great importance to the quality of our recruitment and selection process.

However, we are aware that people can sometimes come away unhappy. We take complaints of all sorts very seriously, so in case you are not satisfied with one or more aspects of the process, please let us know.

You can ask for feedback from the hiring manager regarding the reasons that you were not withheld or finally selected for the position. In case you have issues with the decision or procedure, or if you wish to request a review, you can send us an e-mail

VIB will seek to answer your question or complaint and will respond to you in writing. We strive to reply to all complaints within 30 days of receipt.

With kind regards,

Recruitment team at VIB